Welcome to a family University quick tip video on how to get
tech help for your district device.
Before you contact help, please try these easy steps first to
make sure you can't solve the problem yourself.
You can restart the application you're having trouble with or
restart the entire computer, Check that it's plugged in
because sometimes problems are caused by low power.
And also confirm that you are connected to the Internet by
looking for that Wi-Fi icon in the stripe along the bottom of
the screen toward the right.
For live in person help, you can call the Puyallup School
District Help desk at 253-841-8600.
They're open school days from 7:00 AM to 4:00 PM, but August
17th through September 2nd In 2020 they'll be open 7:00 AM to
6:00 PM, and for the first couple weeks of school,
September 3rd through September 11th, they're open from 7:00 AM
to 8:00 PM.
Students and parents can call this number.
Students might need a parent to support them when they make this
phone call, but calling helpdesk is a great life skill for
students to learn.
The people who work at Help Desk can take control of your
computer with an app called Quick Assist and might ask you
to give them permission for that.
Please don't hesitate to call if you have a question and we can
help.