WEBVTT

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Once logged into the CPS family's portal, click the user icon in the upper right corner.

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Click Settings.

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Find the Recovery tab.

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Select the Questions Recovery option.

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Select a question for each drop-down and provide answers in the three boxes.

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Click Save, and this will enable this option.

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Now select the Email Recovery option.

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Enter your email address and click Save. That will send an email to your address with a link. Once you click the link, the email option will be enabled.


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Password recovery setup is now complete.
